Music On Hold (MOH)
Music On hold is music that is played while the call is on hold, either in queue or at the agent's phone.
Learn MoreFurther Reading
The Power of Omnichannel Contact Centers
Discover how our omnichannel contact center seamlessly integrates voice and digital channels to enhance customer experience and operational efficiency.
What is CCaaS: Contact Center as a Service?
Discover how T-Metrics' advanced CCaaS platform transforms customer service operations with unmatched flexibility, security, and integration capabilities.
Government-Grade Security: How T-Metrics Meets FedRAMP, StateRAMP, and JITC Standards
T-Metrics stands out as the only contact center solution meeting the strict security requirements of FedRAMP, StateRAMP, and JITC, essential for protecting sensitive government data.
General Contact Information
Address
4430 Stuart Andrew Boulevard Charlotte, NC 28217
Driving Directions
