Omnichannel Contact Center Solution
Modernize Without Compromise
The T-Metrics CX-2025 delivers an advanced blended omnichannel solution, via its universal cloud platform, by integrating with most leading UC vendors’ voice infrastructure with unrivaled security and at unprecedented scale.
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Generative AI Solutions
Enhance customer engagement with AI-driven capabilities that improve efficiency and service quality. From precise transcription and sentiment analysis to AI-powered chatbots and natural-sounding text-to-speech, T-Metrics’ advanced AI tools help you deliver smarter, more personalized customer interactions.
FedRAMP - Authorization To Operate
From the company that brought you over twenty years of uninterrupted JITC Certification for premises contact centers, for the US Government and Armed Forces. We proudly announce that our contact center solution has received Authorization To Operate from the Federal Risk and Authorization Management Program.
World-Class Team of Innovators
T-Metrics has been a trusted leader for over 30 years in providing highly-secure, next-generation Contact Center Software to mission critical users in government, military, healthcare, education, finance, and to many other countless organizations around the world.
Our Solutions
The CX-2025 omnichannel contact center provides cloud flexibility, investment protection, and an enhanced customer experience.
Leverage Your UC Investments
We integrate over-the-top of most leading UC vendors
Latest News
NUSO Expands Enterprise Cloud Contact Center Capabilities with Acquisition of T-Metrics
This acquisition expands NUSO's reach and impact, offering clients contact centers with enterprise customer experience tools that meet rigorous security demands.
What Our Customers Are Saying
Industry Leaders Who Trust Us
The Power of Omnichannel Contact Centers
Discover how our omnichannel contact center seamlessly integrates voice and digital channels to enhance customer experience and operational efficiency.
Global Reach
100% U.S.A. developed and supported, with a global footprint that enables remote working. T-Metrics solutions are deployed in over 20 countries around the world. The solutions easily and affordably facilitate agents to become remote workers in any country with only a connection to the Internet. The world has never been smaller for attracting the best talent.
