Contact Centers
The T-Metrics CX-2025 allows customers to control how it is deployed – cloud, premise, or hybrid – for maximum performance.
Omnichannel Contact Center Solution
The T-Metrics CX-2025 delivers an advanced blended omnichannel solution, via its universal cloud platform, by integrating with all leading UC vendors’ voice infrastructure with unrivaled security and at unprecedented scale.
LATEST NEWS
T-Metrics Launches Universal Cloud Platform
In a rapidly changing business environment, customer expectations and demand on agents continue to evolve. Why choose between cloud delivery models? Get the best of each model with the T-Metrics CX-2025 omnichannel contact center solution. The agent’s experience does not change based on the cloud delivery model, and you have the flexibility to evolve to meet your customer’s demands.
Our Solutions
The CX-2025 omnichannel contact center provides cloud flexibility, investment protection, and an enhanced customer experience.
Ten Ways to Improve Your Customer’s Contact Center Experience
Improve the experience of your customers by improving your Contact Center.
Flexible Integrations
Global Reach
100% U.S.A. developed and supported, with a global footprint that enables remote working. T-Metrics solutions are deployed in over 20 countries around the world. The solutions easily and affordably facilitate agents to become remote workers in any country with only a connection to the Internet. The world has never been smaller for attracting the best talent.
