Contact Centers
The T-Metrics CX-2025 allows customers to control how it is deployed – cloud, premise, or hybrid – for maximum performance.
The T-Metrics CX-2025 delivers an advanced blended omnichannel solution, via its universal cloud platform, by integrating with all leading UC vendors’ voice infrastructure with unrivaled security and at unprecedented scale.
T-Metrics and Avaya have entered a strategic partnership that enables Avaya to integrate T-Metrics omnichannel contact center capabilities with Avaya OneCloud CCaaS for Federal Government and SLED customers.
The CX-2025 omnichannel contact center provides cloud flexibility, investment protection, and an enhanced customer experience.
Improve the experience of your customers by improving your Contact Center.
100% U.S.A. developed and supported, with a global footprint that enables remote working. T-Metrics solutions are deployed in over 20 countries around the world. The solutions easily and affordably facilitate agents to become remote workers in any country with only a connection to the Internet. The world has never been smaller for attracting the best talent.
Want to see our products in action? Request a demo today.