EOL Products
Most of our retired products have replacement options available to deploy. Please contact our Sales Team at supportrequest@tmetrics.com to discuss the right fit for your organization.
Product Category
EOL Date
Product Name
Interface
Contact Center Core
December 5, 2014
Android Agent Module
Contact Center Core
December 28, 2011
Screen Pop
Heat
Contact Center Core
March 26, 2010
Screen Pop
Remedy (Desktop)
Contact Center Telephony Interfaces
July 10, 2018
Digi SCCP
Contact Center Telephony Interfaces
July 10, 2018
DigiSIP CUCM Line Interface
Contact Center Telephony Interfaces
July 10, 2018
Digi SIP RASM (Skype for Business)
Contact Center Telephony Interfaces
April 2, 2014
Digi M1 IP
COAS Telephony Interfaces
July 28, 2017
Remote Digi
CS1000 UNISTIM
COAS Telephony Interfaces
July 28, 2017
Remote Digi
CS2100 UNISTIM
COAS Telephony Interfaces
February 22, 2017
CMSAC
CS1000 TDM
COAS Telephony Interfaces
February 22, 2017
CMSAC
CS2100 TDM
COAS Telephony Interfaces
February 22, 2017
CMSAC
CS1000 UNISTIM
COAS Telephony Interfaces
February 22, 2017
CMSAC
CS2100 UNISTIM
Console
March 10, 2019
PhoneGroups
Supervisor
Console
March 4, 2019
VIOC
Console
November 4, 2015
PhoneGroups
CTIA
Console
September 21, 2015
PhoneGroups
Lucent 5ESS ISDN
Console
September 21, 2015
PhoneGroups
CS1000 M2250
Console
September 21, 2015
PhoneGroups
PCCIU
Console
November 19, 2013
Consolidated Answering System (CAS)
CS1000 UNISTIM
Console
November 19, 2013
Consolidated Answering System (CAS)
CS2100 UNISTIM
Console
September 11, 2013
PhoneGroups
MCA Console
Console
April 22, 2009
BLF Server
CS1000 TDM MCA
Softphone
July 10, 2018
Softphone
PCI (Authorize.NET)
Softphone
July 10, 2018
Softphone (SIP)
Cisco SIP Station Interface
Softphone
July 10, 2018
Softphone (SIP)
Microsoft Skype for Business Trunk
Softphone
November 4, 2016
Softphone
Unistim
