T-Metrics Launches Universal Cloud Platform

In a rapidly changing business environment, customer expectations and demand on agents continue to evolve. Why choose between cloud delivery models? Get the best of each model with the T-Metrics CX-2025 omnichannel contact center solution. The agent’s experience does not change based on the cloud delivery model, and you have the flexibility to evolve to meet your customer’s demands.

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T-Metrics and Avaya Execute Strategic Partnership

T-Metrics and Avaya have entered a strategic partnership that enables Avaya to integrate T-Metrics omnichannel contact center capabilities with Avaya OneCloud CCaaS for Federal Government and SLED customers.

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Unify and T-Metrics Complete Joint Interoperability Testing

T-Metrics JITC Tests With Unify

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T-Metrics Cloud Contact Center Achieves FedRAMP Ready

T-Metrics Achieves FedRAMP Ready Status

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