Direct Inward Dialing (DID)
Direct Inward Dialing (DID) is a telephone service that allows outside callers to directly reach a specific extension within an organization without going through an operator or receptionist.
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The Power of Omnichannel Contact Centers
Discover how our omnichannel contact center seamlessly integrates voice and digital channels to enhance customer experience and operational efficiency.
What is CCaaS: Contact Center as a Service?
Discover how T-Metrics' advanced CCaaS platform transforms customer service operations with unmatched flexibility, security, and integration capabilities.
Government-Grade Security: How T-Metrics Meets FedRAMP, StateRAMP, and JITC Standards
T-Metrics stands out as the only contact center solution meeting the strict security requirements of FedRAMP, StateRAMP, and JITC, essential for protecting sensitive government data.
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4430 Stuart Andrew Boulevard Charlotte, NC 28217
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