August 30, 2010

Avaya Government Solutions Delivers Unified Communications New!

T-Metrics also provided a JITC-certified automated call distribution (ACD) solution to enhance the existing voice architecture. The TM-2000 IP-Based ACD platform affords patients with the swift, responsive care...

Online Directory

T-Metrics Consolidated Operator Answering System (COAS) suite includes an optional browser-based online directory that allows users throughout any organization to easily look up contact information from their own PCs. As a result, T-Metrics Online Directory reduces the number of calls to your Operator Center by empowering employees to locate contact information without Operator assistance.

AFNETOPS Project

General Dynamics has won the bid for the AFNETOPS project that will include Hickam AFB, Hawaii and T-Metrics equipment, installation and training.

Website Facelift & Animations

We just released a new "look" on this homepage and are now working on making improvements to our site.

One such improvement, is the animation of how our products work in different scenarios. We hope to have this released by mid-August. It should be of value not only to our channel partners, but to our customers as well.