Multimedia

Over the last 10 years traditional Call Centers have slowly transitioned into present day Multimedia Contact Centers. In their daily lives your customers interact with each other more...

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Consolidation

Today’s environment requires maximum efficiency of IT systems and employee time and effort. As a result, consolidation has become a cornerstone of business planning...

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DoD JITC

T-Metrics JITC certification is currently scheduled to expire January 2018. Testing has already been scheduled for July - August 2017 to re-certify all products currently listed on the APL.

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Spotlight